If the watch is just stuck or frozen, a basic reset may solve the issue without wiping data. uk.imoostore.com Press and hold button for about 10 seconds until the watch restarts. uk.imoostore.com For more detailed troubleshooting, you can visit the Official imoo Support Page HardReset.info guide for IMOO Z2 Are you trying to reset the watch because you forgot the password , or is the device stuck on a screen How do I reset imoo Watch Phone? - imoostore UK
If the watch is stuck or you cannot access the menus, you can send a remote command from a paired phone. Prerequisites a Hard Reset IMOO Z2 dxy ang ri
: Confirm the action. The watch will clear all data and restart to the language selection screen. Troubleshooting "dxy ang ri" and Errors If the watch is just stuck or frozen,
This works even if you can’t access the menu. - imoostore UK If the watch is stuck
The device will restart — this may take 3–5 minutes.
Ensure the IMOO App on your phone is fully synced. Open the app and check the last reported location and any recent chat messages. This ensures that once the watch is reset, you haven't lost any recent activity logs.
You should consider performing a hard reset on the IMOO Z2 if: