If you still encounter errors after following this guide, the Kodak i2400 user community is active on Reddit’s /r/scanning and the Alaris official support forums. With the right software in hand, your i2400 will continue delivering flawless digital documents for years to come.
A: This is a bug in older versions (pre-4.0). Update to the latest Smart Touch download to resolve. Kodak i2400 smart touch download