Masaaki Imai is a renowned Japanese management consultant and author who introduced the Western world to the concept of (continuous improvement) through his 1986 bestseller, Kaizen: The Key to Japan's Competitive Success
Imai famously argued that the West loves "innovation" (expensive, technological, disruptive) while Japan succeeded with "Kaizen" (cheap, human-powered, continuous). The ideal organization uses both, but you cannot skip Kaizen. Masaaki Imai Kaizen Pdf 20
: This foundational text introduced Kaizen as a systematic, low-cost approach to organizational transformation. Masaaki Imai is a renowned Japanese management consultant