How To Factory Reset Safaricom Neon Ray Pro __link__ Jun 2026

Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears.

A factory reset (also known as a hard reset or master reset) is a software restore of an electronic device to its original system state by erasing all of the information stored on the device. For the Safaricom Neon Ray Pro, this means:

Use this method if your phone is locked, frozen, or stuck on the logo screen. How to Factory Reset SAFARICOM Neon Ray Pro

: Scroll down and select Backup & Reset (on some versions, this may be under System > Reset options ).

: When the Android Robot (No Command) image appears, let go of the Volume Up button. Then, press Volume Up and Power together once more to enter the Recovery Mode menu. Release the Power button when the Safaricom/Neon logo

Press the Power button to select it.

After completion, Reboot system now will be highlighted. Press Power. : Scroll down and select Backup & Reset

Since the Safaricom Neon Ray Pro runs on Android, it utilizes Factory Reset Protection (FRP). This is a security feature designed to prevent thieves from resetting and using a stolen phone.