Are you experiencing a specific or is the device simply not being recognized by your diagnostic software?
Select , click Have Disk , and browse to the driver folder within your Autocom software installation directory (usually C:\Autocom\Drivers or similar).
| Problem | Solution | |---------|----------| | Driver not found for x64 | Force install via “Have Disk” method using .inf file from XP driver | | Yellow exclamation mark | Reinstall with driver signing disabled | | No COM port appears | Try different USB cable or port (USB 2.0 recommended) | | Software can’t connect | Set correct COM port in Autocom software settings | autocom cdp usb driver win 7 64 bit
: If your device came with a disc, the driver is typically located in a folder named Drivers or within the main application directory after installation. Manual Installation Guide for Windows 7 (64-bit)
: Look for an "Unknown device" or a device labeled "Autocom" under Other devices , typically marked with a yellow exclamation mark. Update Driver : Right-click the device and select Update Driver Software . Choose Browse my computer for driver software . Are you experiencing a specific or is the
: After a successful driver installation, the software may prompt you to update the VCI firmware. Ensure the device is connected to both the PC and a vehicle for stable power during this update. Trusted Download Sources
Select the .inf file (e.g., autocom_cdp_usb.inf ) and follow the prompts to finish. Important Troubleshooting Tips Manual Installation Guide for Windows 7 (64-bit) :
If you find a driver file like Autocom_CDP_USB_Driver_x64.msi , verify:
If Windows does not automatically recognize the device, follow these steps to point it to the correct driver files: