Available on MaxTester 700C series and newer.

Whether you are using a MaxTester, FTB-1 Pro, or an OX1 platform, keeping your firmware and application software current is critical. In this guide, we will explore why these updates matter, how to perform them safely, and how to fix common issues that arise during the upgrade.

Open the menu and select the USB drive as the source. Best Practices for a Smooth Update

As networks move from G.652 to G.657 bend-insensitive fibers and upgrade from 10G to 400G backbone, EXFO releases updated algorithms. An old software version might misread loss coefficients or fail to support new wavelengths like 1625 nm or 1650 nm (used for live-fiber testing).

Once devices check in via Wi-Fi at the end of a shift, they automatically update overnight. This ensures fleet uniformity—no more technicians fighting different firmware versions on the same job site.

Sometimes, the fails. Here is how to recover.

Ensure the USB is formatted to FAT32. High-capacity drives formatted to NTFS or exFAT are sometimes not recognized by older EXFO firmware.

EXFO provides two primary methods for updating your equipment. Before starting, ensure your device is connected to a power source to prevent shutdown during the installation. Method 1: Using EXFO Software Update (On-Device)