Open Chrome/Firefox/Edge and go to 10.0.0.1 .
The page will show:
The typically receives firmware updates automatically via a "push" system from Verizon. These updates are essential for patching security vulnerabilities, resolving connection drops, and adding high-demand features like IP Passthrough . Key Firmware Versions & Features
Wi-Fi 6 is complex. Early firmware versions on the ARC-XCI55AX may suffer from:
Before updating, visit your ISP’s community forum and search for “ARC-XCI55AX firmware [version number] issues.” If dozens of users report bricked routers, hold off.
Ensure your router is set to allow auto-updates. In the admin panel, look for “Auto Firmware Update” and set it to Enable .