| Error Code | Description | Solution | |------------|-------------|----------| | Code 10 | Device cannot start | Disable Driver Signature Enforcement: Restart PC > Press F8 > Select "Disable Driver Signature Enforcement" > Reinstall driver. | | Code 19 | Registry corrupted | Run regedit > Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4d36e965-e325-11ce-bfc1-08002be10318 > Delete UpperFilters and LowerFilters values > Reboot. | | Code 39 | Driver corrupted | Run Command Prompt as admin > sfc /scannow > Then DISM /Online /Cleanup-Image /RestoreHealth . | | Drive not recognized after sleep | Windows USB selective suspend | Go to Power Options > Change plan settings > Change advanced power settings > USB settings > USB selective suspend > Set to . |
: Access the OCOM Download Center or their alternative portal at POS Solution. Look for the "OCBP Series Label Printer Driver" (approx. 14.67 MB). Ocbp-005 Driver Download Windows 10
If automatic search fails, manually force the installation: | Error Code | Description | Solution |
[Current Date] Prepared for: User/IT Support Prepared by: Technical Analyst | | Drive not recognized after sleep |
. In the installation wizard, choose the corresponding port (e.g., USB001) where the printer is connected. Complete Setup:
If you use an auto-updater, pick a portable version (e.g., Snappy Driver Installer Origin) and uncheck any "optimization" tools. Always create a System Restore point first.
Windows 10 can automatically find the correct driver through Windows Update.