Open AdjProg.exe . If it fails to open, try running it in "Compatibility Mode" for Windows 7.
Rarely, a firmware update can recalibrate the counter. Check Epson’s official support site for your region. However, this is not a guaranteed fix for a full counter. epson et-2711 adjustment program free download
Ensure your printer is connected to your computer via a USB cable. Wi-Fi connectivity can be unstable during firmware resets, so a wired connection is highly recommended. Ensure the printer is powered on and has no paper jams. Open AdjProg
Turn the printer off and back on when prompted to finalize the reset. Paid Alternative: WIC Reset Utility Check Epson’s official support site for your region
The adjustment program (often called a "resetter" or "service utility") is an official Epson service tool designed for technicians. Its primary functions include:
Resetting the counter does not physically clean the ink pads. If your printer is relatively new, the pads might still have plenty of capacity left, and the error might be a precautionary measure. However, if you reset the counter on an older printer without replacing or cleaning the pads, you risk an actual overflow. This can result in ink leaking out of the bottom of the printer, damaging your furniture or causing electrical shorts within the printer mechanism.