Before diving into the steps, ensure a factory reset is necessary. This process will erase all data from the watch, including:
This is the most reliable method for a "hard" factory reset, especially if the watch's screen is unresponsive or if you cannot access the settings menu.
: Type one of the following commands (must be lowercase) and send it: pw,123456,factory# pw,523681,factory# Confirmation
Once confirmed, the watch screen will go dark and display a progress bar or a spinning animation. The device is now deleting all user data and reinstalling its core firmware. This process usually takes between one and two minutes. The watch will reboot automatically. Upon restarting, you will be greeted not by the previous user’s home screen, but by a fresh setup wizard—typically asking you to select a language, connect to a Wi-Fi network, or scan a QR code. At this point, the Mibro P5 is effectively a brand-new unit, ready to be paired with a different parent’s smartphone via the Mibro App.
: Ensure the watch is sufficiently charged (ideally above 30%) before starting, as a shutdown during the reset can damage the firmware.
: It supports 4G LTE , Wi-Fi, and Bluetooth, allowing for high-quality HD video calls and two-way voice chat.
This is the most common method and is performed directly on the watch itself. This method is ideal if you cannot access the app or if the watch is glitching.
The recovery menu is not touch-sensitive. Do not press the screen; use only the physical buttons.
If you still have access to the companion app on your phone, this is the safest way to unbind the device and clear its memory.
