Tour Guide Central Presents Coaching For The Worlds Best Tour Guides Observations From The Back Of The Bus Free Jun 2026
: Primarily available as a paperback and digital training manual through retailers like Amazon and Walmart .
Guests rarely admit they cannot hear.
The worst parts of a tour happen during logistical transitions. Moving 40 people off a bus can ruin the momentum built during a great presentation. The Pre-Arrival Briefing Never let doors open before delivering the "Three Ws."
Swap roles. Ride as a guest in another guide’s tour. Sit in the last row. Write a one-paragraph coach’s report.
Jeremy Moskowitz Enterprise Mobility MVP & Lead Trainer
Jeremy Moskowitz is a former Microsoft Enterprise Mobility MVP and founder of MDMandGPanswers.com and PolicyPak Software.
Jeremy teaches Group Policy hands-on training to IT administrators who want to make their business more secure by using Group Policy. : Primarily available as a paperback and digital
He runs MDMandGPanswers.com, a forum for Group Policy enthusiasts and also founded PolicyPak Software, an innovative add-on that allows admins to dictate, enforce and remediate application settings. Jeremy is also author of several Group Policy Books, including “Group Policy: Fundamentals, Security, and the Managed Desktop, 2nd Edition”. : Primarily available as a paperback and digital
He has been seen speaking at Microsoft TechEd, Microsoft MMS, Windows Connections and many others. : Primarily available as a paperback and digital
Jeremy has performed Windows NT, Active Directory and Group Policy planning, training and implementation for some of the world’s largest organizations.
Jeremy is available for consultations with your company, speaking at your events, or writing custom publications.
Jeremy’s Major Titles & Publications are:
James Conrad
James I. Conrad, MCSE 2003, Server+, A+, Certified Ethical Hacker.
For years, James Conrad has been a sought-after consultant and trainer for Fortune 500 companies. James has been an exam writer for Microsoft MCSE exams and was a key contributor in determining MCSE exam objectives in the Microsoft Certification and Skills Assessment division.
He has trained and consulted for Intel, UCLA, Raytheon, Compaq, Hewlett-Packard, MCI Worldcom, Sprint, Exxon-Mobil, Boeing, Lockheed Martin, the U.S. Department of Justice, the Bureau of Land Management, and many others.
James writes internal training materials for current Windows products and has authored Windows 2000 Server for Computer Associates, and Windows XP Desktop Administration for the Windows Consulting Group, among others. He has also been a technical editor for many books including The Tips and Tricks Guide to Securing .NET Server by Roberta Bragg and Windows Server 2003 Security: A Technical Reference also by Roberta Bragg. James also wrote the CompTIA Server+ college curriculum for Thomson Learning.
James wrote five Personal Test Center Windows 2000 Professional exam preparation tests for Coriolis. James has also written the popular Windows 2000 Server, Windows 2000 Professional, and CompTIA Network+ certification books for ComputerPrep. James also served as the technical editor for Thomson Learning’s Network+ college curriculum. James is currently the lead instructor for CBT Nuggets, a leading Microsoft, Cisco, and Linux video training source.