Reset Password Symantec Endpoint Protection Manager ((full))

If ResetAdminPass.bat throws errors (e.g., “could not connect to database”), you can manually update the password hash.

Upon logging in with the default credentials, the system will prompt you to change the password immediately for security reasons.

Click . An email containing a link to activate a temporary password will be sent to the administrator's registered email address. reset password symantec endpoint protection manager

– If you use a service account for automated tasks (like agent deployment), store its credentials securely and update them every 90 days.

Once connected, you will see a SQL statement window. Type the following command to update the admin password. This command sets the password to "temp123". If ResetAdminPass

Navigate to the SEPM installation directory. The default path is:

Last updated: October 2025 – Verified for Symantec Endpoint Protection Manager versions 14.3 RU7 and 14.2 RU2. An email containing a link to activate a

and navigate to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\

Drop a comment below or check out Broadcom’s official support article: TECH262948.