Canon Service Tool V4720 Download ((new)) Jun 2026

While holding Power, release Stop/Reset and press it (some models require 6).

While resetting the software "fixes" the error code, it does clean the physical sponges inside the printer.

Performing deep nozzle checks and factory test prints. Canon Service Tool V4720 Download

If you absolutely must proceed, follow these precautions:

Using the Service Tool resets the counter , not the physical pad . We will discuss physical cleaning later in this article, but resetting the counter is the digital solution required to get your printer working again. While holding Power, release Stop/Reset and press it

Resetting the waste ink counter does not remove the actual ink from the pad. If you reset the counter multiple times without cleaning or replacing the pads, ink will eventually leak inside the printer, damaging the mainboard, paper feed rollers, or power supply.

Hold the button, then press and hold the Power button. If you absolutely must proceed, follow these precautions:

Canon printers track the number of print head cleanings, borderless prints, and power cycles. This data is used to estimate the saturation of the —a sponge-like component inside the printer that collects excess ink during cleaning cycles.

Some third-party vendors (e.g., OctoInk, InkOwl) sell replacement waste ink pads and maintenance kits. After physically swapping the pads, you still need the service tool to reset the counter—but at least the hardware is safe.

If you own a Canon printer, specifically a budget-friendly PIXMA model, you have likely encountered the dreaded "Support Code 5B00" or a message stating that the "Ink Absorber is Full." When this happens, the printer stops working entirely, leaving you scrambling for a solution. While many users assume their printer has reached the end of its life, the solution is often a simple software reset.