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A: Absolutely not. Lubricants will destroy the polyurethane coating, causing belt delamination and immediate safety risks. The Gen2 system is designed to run dry.
If you can provide more context — e.g., “scratch on door stainless” or “scratch fault code 2-1-3” — I can give you a more exact procedure. Otherwise, start with a physical inspection of belts and door tracks, then pull the fault log with an Otis service tool. otis gen2 scratch
However, with new technology comes new maintenance paradigms. The Gen2 system is sleek, modern, and often features high-end aesthetic finishes in the cab. Because the system is marketed as a premium, high-tech solution, aesthetic integrity is paramount. This brings us to the first meaning of "scratch"—physical damage. A: Absolutely not
If the sheave grooves are worn beyond tolerance: If you can provide more context — e
The centerpiece of this innovation is the . Unlike round steel ropes, these belts are composed of high-strength steel cords encased in a polyurethane jacket. They are flexible, durable, and significantly quieter than traditional ropes.