Noise cancellation is off or disabled. Fix:
HP officially supports Windows 10 for the EliteBook 830 G6. While Windows 11 drivers often exist, sometimes you must use the Windows 10 drivers in "Compatibility Mode."
If you see a driver listed as "HP Audio Control" or "Bang & Olufsen Audio Control," download that as well after installing the base Realtek driver. hp elitebook 830 g6 audio driver
Open , expand Sound, video and game controllers , right-click the Realtek Audio device, and select Uninstall device .
HP recommends:
The is more than just a file—it is the bridge between Bang & Olufsen’s tuning and your daily workflow. A corrupted or outdated driver turns a premium business laptop into a frustrating paperweight during conference calls.
Have a unique audio issue with your EliteBook 830 G6? Visit the HP Enterprise Support Community or leave a comment below. Noise cancellation is off or disabled
Usually, this happens after a Windows Feature Update (like moving from version 21H2 to 22H2). The update often wipes the proprietary HP software.
The typically uses Conexant or Synaptics audio hardware, and audio issues often arise after a Windows update, clean OS install, or driver conflict. Open , expand Sound, video and game controllers
If the driver still isn't working, the issue might be hardware or BIOS-level.
| Model | Typical Audio Hardware | Driver Provider | |----------------------|------------------------|------------------| | EliteBook 830 G6 | Conexant ISST Audio | Conexant/Synaptics | | Driver version (example) | 8.65.291.0+ | HP signed |