Wait 30 seconds, then reload the GUI.
config system dns set primary 8.8.8.8 set secondary 1.1.1.1 end Wait 30 seconds, then reload the GUI
Go to Policy & Objects > Firewall Policy . Ensure there is a policy with: Wait 30 seconds
Use these commands to verify connectivity and service status: " or "dns-o-matic.com
This issue typically arises when you are attempting to configure Dynamic DNS (DDNS) on a FortiGate firewall interface. Instead of a dropdown menu populated with providers like "dyndns.org," "no-ip.com," or "dns-o-matic.com," you are met with a spinning wheel or a blank list, often accompanied by a warning triangle stating that the FortiGate cannot connect to the FortiGuard service.